Top Customer Service Soft Skills Whitepaper

Customer service involves much more than just great communication skills. Live chat, social media, responding to tickets, managing forum threads and having phone conversations require not only various customer service soft skills but also a unique approach to those skills. While talking over phone, you use your voice to show your friendly attitude. However, while Read more about Top Customer Service Soft Skills Whitepaper[…]

inspirational quotes for customer service team

10 Inspirational Quotes for your Customer Service Team

Great teams need great leaders who inspire and motivate. No matter how smart, talented or driven you are your success depends on your ability to build and inspire your team. When you combine the energy, knowledge, and skills of a motivated group of people, then you can¬†accomplish anything you set your minds to.¬† […]