Customers get rude or angry for various reasons. However, if you are in business to serve your customers, you may face different challenges and need to learn how to deal with angry customers. The way you respond can make the difference between the customer who will get the resolution or the one, who will never deal with you and leave a negative feedback. […]
Olga is a customer service expert and owner at Supportyourcustomer.com. She is writer and blogger on customer service and customer experience excellence.